Q. I DON’T KNOW WHERE TO START. CAN YOU HELP ME?
Email us and see if we are a fit. We’ll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right solution from a design architect helping you out. We can put things in perspective and offer solutions that you may not have even considered. We are problem solvers and brand creators. Let us create the consistency that’ s currently missing in your marketing pieces.
Q. WHO OWNS THE COPYRIGHT FOR WORK YOU HAVE DONE FOR ME?
Copyright and approved imagery are yours upon receipt of final payment. We do, however, reserve the right to use any work for promotional purposes. However, custom icon work and any odd web modification pieces are the property of Visual Conceptionz if not included in the project specs. This artwork could be sold to the client at the discretion of the sales rep. All stock photography used in your website is licensed to Visual Conceptionz through a stock account. The client has the right to the images to use in marketing. If the client relationship is resolved. Those images might have to be repurchased to use with future design firms.
Q. HOW DOES YOUR LOGO DESIGN PROCESS WORK?
During our initial email inquiry, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial idea or if you need a couple of logo designs for multiple companies our service can be priced according to your needs.
Q. WHAT IS THE DIFFERENCE OF A STANDARD LOGO / ADVANCE LOGO & CREATIVE LOGO ?
Standard logos: are made up of text only. No images, clipart, and or vector of any kind will be implemented into these designs. The text can be different colors various fonts and angled and shaped various ways but no graphic art of any kind will be added.
Q. IS THE ARTWORK OUR PROPERTY ONCE PAID FOR?
No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high resolution images purchased are 100% yours once the project is fully complete and paid for.
Q. IS THE ARTWORK FOR MY LOGO SOMETHING FROM MICROSOFT CLIPART?
NO, we create and draw artwork from inspiration given in our meeting and style review.
Q. HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?
A finished project is yours upon receipt of payment. At your request, we will supply the electronic files to you through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.
Q. WHAT IS THE CLIENT’S INVOLVEMENT IN THE DESIGN PROCESS?
We listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request the artwork in various formats.
Q. I NEED SOMETHING DESIGNED YESTERDAY. CAN YOU HELP ME?
We can usually accommodate your rush job depending on how full our production schedule is however, rush fee options are availble.
Q. CAN YOU PROVIDE ALL OF OUR WEB DESIGN AND HOSTING SERVICES?
Yes – we are your one-stop company to provide all your web services and fully backed by GoDaddy. No more not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
Q. WILL EVERYONE SEE MY WEB SITE THE SAME?
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously, as technology alters then eventually all websites may need reevaluation.
Q. AM I TIED INTO VISUAL CONCEPTIONZ FOR ANY SITE MAINTENANCE OR UPDATES I WISH TO DO ONCE MY WEBSITE IS DESIGNED?
No – once your website is designed, it belongs to you and you can commission anyone to update it for you – although of course, we would like to think that you are happy with our services and will continue to use us for your website maintenance.
Q. I HEAR THAT THERE ARE HIDDEN COSTS ASSOCIATED WITH WEB DESIGN SERVICES. IS THIS TRUE?
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.
Q. I RUN A SMALL/MEDIUM SIZE BUSINESS AND WANT AN ONLINE PRESENCE TO PROMOTE MY BUSINESS IN A PROFESSIONAL MANNER TO NEW CUSTOMERS AND TO PROVIDE A MORE PROFESSIONAL IMAGE TO EXISTING CUSTOMERS. WHAT DO I NEED TO ACHIEVE THIS?
You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.
Q. WILL MY WEBSITE DESIGN BE “SEARCH ENGINE” FRIENDLY?
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time, as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
Q. IN WHAT FORMAT SHOULD I SUPPLY WORDS AND PHOTOGRAPHS ABOUT MY BUSINESS FOR MY NEW WEBSITE?
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website by email.
Q. DO I HAVE TO KEEP MY WEBSITE WITH YOU FOREVER, OR CAN I MOVE IT TO ANOTHER SUPPLIER TO HOST IT IF I WISH?
You may move your website to another web hosting service at any time. We set the account up in your name so that you would have access to it at any time.
Q. CAN I SEE HOW MANY VISITORS I’VE HAD TO MY WEBSITE?
Yes, we setup Google Analytics, a web tracking software ( Jetpack) which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
Q. DO I NEED TO INSTALL ANY SOFTWARE?
Q. WHY SHOULD I HIRE A WEBSITE DESIGN PROFESSIONAL?
We all know someone who designs web sites as a hobby – your nephew, a friend, a co-worker. This also explains why there are so many poorly designed web sites – or “all lookalike” – commercial template type of design. Some “designers” don’t even bother to change the original photos…
Let’s say you hire your nephew or an employee’s relative who “creates websites in her spare time”. The Result: Your website does not have the professional look that shows in your other marketing campaign so the first impression could be negative. Your site might be hard for web site visitors to navigate, the pages might take too long to load, or it could be just…plain boring, causing people to leave your website without contacting you.
From their first impression, website visitors do not take your business seriously and they choose to take their business to your competitor.
Web Design is a unique design medium and requires extensive knowledge in designing graphics and page layout for the Internet.
The Internet is VISUAL! You have 4 seconds to grab your visitor’s attention. You miss with a poor design, your client is gone!